An iPad future

You know about IT. Depending on the size of the company this can be one guy or a group of guys whose job it is to keep the computers running.

When a server crashes, they get it back on its feet. When someone loses a file, they find it. When someone is baffled by how a program works, they show them how to use it.

We all accept this as normal. Frustrating, but normal.

(Apologies to information technology professionals for oversimplifying your work, but I’m trying to make a point.)

Now suppose I suggested that those same companies create other departments. How about TT (telephone technology)? This group would be responsible for making sure the phones worked and people knew how to use them.

What? Shouldn’t phones just work?

Or how about PT (photocopier technology)? Same scenario. Yes, they break down from time to time, but it would be ridiculous to need full-time staffers to deal with them.

Now try to imagine a future where we don’t need TT, PT or even IT — because we have devices (let’s not even call them computers) that never crash, that keep files where you expect to find them, and are as intuitively easy to use as the photocopier.

In this future, writers could concentrate on writing and designers could concentrate on designing. They wouldn’t have to be “computer savvy.”

Will the iPad — and devices like it — lead the way to such a future? If this is indeed what Apple is aiming for, I hope they make it.

Posted Wednesday, February 3, 2010 in

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Are Mac users a bunch of snobs?

A couple of years ago I wrote an article titled, FileZilla is one scary monster. Even after all this time, it still gets comments — most recently from Ernie, who declared himself fed up with the attitude of Mac users:

The stuck up, ‘holier than thou’ attitude so many of you Mac users have leaves a nasty feeling in the pit of my stomach.

The article in question noted FileZilla’s “appalling” icon and expressed relief when it wouldn’t launch. But, as Fred_M pointed out in the comments:

While I’m sure that Cyberduck is great for technophobes and beginners, it’s simply a less powerful tool. It’s like the difference between Textedit and Openoffice.org when you compare Cyberduck to FileZilla.

So I’ve been wondering if Mac users truly are superficial and judge apps not by what they actually do, but how they look. It’s tough to find hard evidence for this one way or the other, but I decided to take a stab at it.

Some people can’t even get past a program’s icon, refusing to use an app that puts something ugly in the dock. Below are icons for some of the most popular FTP clients available for the Mac, whether paid or free.

ftp icons

Top row, from left: Captain, Cyberduck, Fetch and FileZilla. Bottom row, from left: Forklift, Interarchy, Transmit and Yummy.

The attention to detail in some of them is amazing. You almost feel like you could jump in the forklift and drive it away. The duck was updated when Snow Leopard came out just so that it would look good when scaled to 512 by 512 pixels. Even oldtimers like Fetch and Interarchy have kept up with the evolving look of the Mac. And how about Yummy? It looks so good you could eat it.

FileZilla is undoubtedly the plain Jane of the bunch. But has this affected its popularity? It’s impossible to say for certain, but the number of downloads each app receives might be an indication. Here’s how the eight programs stood recently in terms of downloads from MacUpdate:

1. Transmit
2. Cyberduck
3. Fetch
4. Captain
5. Interarchy
6. Forklift
7. FileZilla
8. Yummy

FileZilla — despite being free and despite having a good reputation among some power users — is behind six other apps, five of which you have to pay for. It could be that this is because the other apps have been out longer — after all, FileZilla is a relative newcomer. Still, you might expect that if Mac users were all about features, they would have embraced the free and powerful FileZilla — pushing it up the download standings.

So what can we conclude from all this? Maybe we’re snobbier than we like to think, but a better word might be sophisticated — and what’s wrong with that?

Posted Tuesday, October 20, 2009 in

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A tricky balancing act for NetNewsWire

Back when NetNewsWire first became freeware, at the beginning of 2008, the plan was to make money from anonymous data that gets sent back and forth with syncing.

As I understand it, this information could, for example, be sold to marketing companies looking for trends in what people are interested in buying.

When the next version of NetNewsWire comes out, you will no longer be able to sync with NewsGator or DotMac. You will, however, be able to sync with Google Reader. Apparently this is a much requested feature, but it could be that the developer, NewsGator, has some kind of deal with Google for sharing data. Or perhaps the idea is that more people will use syncing if they can do it with a service as popular as Google Reader.

Either way, it’s all the more surprising that NewsGator would risk alienating much of its user base by placing an ad at the bottom of the sidebar on the left. Some people are already defecting to Vienna and other news readers in protest.

And with a smaller user base, syncing data would become less meaningful and presumably be worth less to Google or other companies.

Likely one of two things happened:

One, NewsGator did not anticipate a user rebellion.

Two, they really need that extra revenue stream from advertising.

There has been talk of offering a paid version for those who don’t want the ads. In fact, a similar model exists with other apps such as Tweetie.

The problem, though, is that many people — including me! — paid for NetNewsWire back when it wasn’t free. We can only hope they’ve kept track of all those licences they sold and will be able to honour them. If not, it could be a real shemozzle.

As luck would have it, I downloaded the beta but can’t get ads to show up, so it’s hard to know if I’ll find them so irritating that I’ll want them gone. My hunch is that I would put up with them. First, because I know it’s virtually impossible for software this complex to be truly free. Second, because the developers have just as much right to make a living as the rest of us. And third, because, well, they really aren’t — judging by this screenshot — that bad.

In the end, my feeling is that NewsGator and NetNewsWire developer Brent Simmons have solid reputations, and they will figure out a compromise to make most, if not all, of us happy.

Posted Saturday, August 1, 2009 in

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Worst scroll wheel ever?

Apple Gazette has published a list of the five worst Apple products of all time. But maybe we should also have a list of the five worst product components of all time. Right at the top of the list I would propose the scroll wheel on Might Mouse.

Oh, it starts out fine. That little button feels just right under your forefinger, smoothing moving up and down, left and right. You can easily fall in love with it. Unfortunately the love affair is doomed, because eventually — the time seems to vary — that scroll wheel will stop working.

In my case it would scroll down but not up. I tried all the suggested fixes you can find around the Internet, including Apple’s own website. They work for awhile, then you’re back to fiddling around with it. This can be particularly annoying if you’re trying to get some work done.

So now I’m using a Kensington PocketMouse. The price is right and I enjoy being able to manipulate it with my fingertips. It’s nowhere near as sexy as Mighty Mouse, but it happily scrolls up and down without fail. That’s something I can easily fall in love with.

Posted Thursday, March 12, 2009 in

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Inspiration

After watching Barack Obama’s inauguration speech, I’m convinced that the United States has not only elected a good man as president, but a man who can inspire good things in both Americans and people around the world. That, I believe, will be his real power.

Posted Tuesday, January 20, 2009 in

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And Macworld goes out with a whimper

Some ho-hum upgrades to iLife and iWork, semi-controversial changes to the MacBook Pro, and DRM-free music on iTunes. (I wonder how many people know or care about DRM?) The Phil Schiller keynote that just wrapped up will go down in Apple history for one thing only — it was the last.

Posted Tuesday, January 6, 2009 in

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Congratulations

Congratulations, America, on having changed the world.

Posted Tuesday, November 4, 2008 in

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Tetris wars

It looks like The Tetris Company is up to its old tricks again. Two years ago, they made legal threats against Simon Härtel, the developer of Quinn. Now they’ve done the same to Noah Witherspoon’s freeware Tris, a simple version of Tetris for the iPhone. Macworld has the details, but interesting to note is that in some ways Tris is superior to the official $10 Tetris made by Electronic Arts. The bottom line is that Tris has been pulled from the iPhone apps store.

Back in 2006, Härtel was forced to suspend distribution of Quinn for a few months while he sought a way out of his legal predicament. In the end, it seems, all that was needed was a disclaimer — “Neither Quinn nor anything on this site is affiliated with or sponsored by The Tetris Company or part of their Tetris line of products” — at the bottom of his website. Who knows — he may have had to promise his first-born child as well. It would be great if Witherspoon could come up with a similar deal, but judging from his blog it doesn’t look like he’s up any battles.

Posted Tuesday, August 26, 2008 in

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